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Comparison

Lisa Chen7 min
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It's 2026 and you're still paying for brittle bots that break when the UI changes. That's insane. A recent study found 50% of RPA projects fail, with 40% of those failures coming from bad process selection. Maintenance costs can eat up to 60% of your total RPA investment. Meanwhile, AI agents that actually control real desktops and browsers are crushing RPA on every metric that matters.

RPA Isn't Automation. It's Maintenance Hell

RPA vendors love to sell you the dream: build a bot once and forget about it. Reality is very different. Selector-based automation means if the web page changes by one pixel, your bot breaks. You spend months fixing it instead of building new value. A 2026 survey found 63% of organizations discover RPA implementation takes longer than expected. Bigger shock: maintenance becomes your new full-time job. At least 60% of total RPA expenses goes into keeping existing bots running, not building new ones. That's not automation. That's a debt trap.

Why AI Agents Are The Obvious Choice

  • AI agents understand context, not just pixels. They can handle forms with dynamic fields, pop-ups, and broken layouts.
  • Computer use agents control real desktops and browsers. They can click, type, scroll, and navigate like a human.
  • AI agents adapt when things change. RPA bots break and need manual fixes. AI agents figure it out.
  • AI agents scale horizontally. You can run dozens of them simultaneously in different environments.

A 2026 AI automation ROI benchmark found companies using agentic AI report 47% higher productivity gains than those stuck with RPA.

The Numbers Don't Lie

Bain's Automation and AI Pathfinder Survey of 951 companies found your AI budget is growing but your returns aren't. The gap is stark between organizations that embraced agentic AI versus those clinging to RPA. AI agents handle end-to-end workflows that RPA bots could never manage. RPA is great for a few well-defined, static tasks. AI agents are built for messy, real-world work. If you're still using RPA for anything beyond consumer-facing automation, you're leaving money on the table.

Why Coasty Exists (Or How Coasty Solves This)

Not every AI agent is created equal. The OSWorld benchmark for computer use agents shows a massive gap between the top performers and everyone else. Anthropic's Computer Use scored 72.5% on the official OSWorld Verified leaderboard. OpenAI's Operator struggles with basic tasks. Coasty is different. Our in-house model hits 85.6% on OSWorld with public results, plus 82.81% independently verified on the official leaderboard. That's the gap between Coasty and every competitor. Our computer use agent controls real desktops, browsers, and terminals. It can swarm across multiple environments in parallel. You get a free tier to start, plus BYOK support if you want to keep your data in your own cloud. When people ask what the best computer use agent is, the answer is obvious.

RPA isn't the future. It's a 2020 solution for a 2026 world. AI agents that can actually use computers are the only path forward. If you're still paying someone to maintain brittle bots, stop. Check out coasty.ai and see what computer use actually looks like when it works.

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