Your Doctors Are Spending More Time on EHRs Than on Patients. That's Not a Tech Problem. It's a Crisis.

How Coasty's Computer Use Agent Handles This

Coasty is a computer use agent, meaning it literally sees your screen, understands context, and operates any healthcare software the same way a human would, except it doesn't get tired, doesn't make transcription errors at hour nine, and doesn't need a lunch break. Unlike legacy RPA tools that break the moment an EHR updates its UI, Coasty's computer use approach adapts in real time. It navigates Epic, Cerner, Athenahealth, or any other system without needing an API, a custom integration, or a six-month IT project. It reads the screen. It fills the fields. It submits the forms. For charting, Coasty takes structured clinical notes and populates the full EHR record, pulling in the right diagnosis codes, medication details, and visit summaries, in a fraction of the time a physician or scribe would take. That's where the 5x speed comes from. For prior authorizations, it logs into payer portals, pulls the patient record, fills out the authorization form, attaches supporting documentation, and submits, all without a staff member sitting there clicking through 14-step workflows. The Permanente Medical Group found that AI-assisted documentation saved doctors over an hour at the keyboard every single day. One system logged 15,000 hours saved in a single year. Coasty's computer use agent extends that same principle to every administrative touchpoint in the practice, not just ambient dictation, but actual task execution across every system you already use.

Why This Beats Everything Else

• ●No brittle scripts. Traditional RPA breaks every time your EHR vendor pushes an update. Coasty's computer use agent reads the screen like a human does, so a UI change doesn't mean a weekend emergency call to your IT vendor.
• ●No API required. Epic won't give you API access without an enterprise contract and months of negotiation. Coasty doesn't need one. It uses the same interface your staff uses, which means it works on day one.
• ●Handles the weird edge cases. Prior auth forms have conditional logic, weird dropdowns, and payer-specific quirks. A computer use agent navigates all of that because it actually sees and interprets the page, it doesn't just fire pre-programmed clicks at fixed coordinates.
• ●Cuts the 12-hour prior auth burden fast. AMA's 2024 survey found physicians and staff spend 12 hours per week on prior authorizations. Coasty handles the navigation, form-filling, and submission autonomously, turning a half-day task into a background process.
• ●Reduces documentation errors that harm patients. Information overload in EHRs is a documented patient safety risk. When a computer use agent handles structured data entry consistently, you eliminate the copy-paste errors and missed fields that creep in after hour six of manual charting.
• ●Scored 82% on OSWorld, the hardest real-world computer task benchmark that exists. That's not a marketing number. It's a verified, published result. No other agent comes close.

Real Results

When Alpine Physician Partners deployed AI-assisted documentation, clinicians saved more than 3.4 hours per day on charting alone. At The Permanente Medical Group, AI scribing across 2.5 million uses in one year saved 15,000 hours and measurably reduced burnout scores. Those results came from tools that only handled ambient dictation. Coasty's computer use agent goes further, handling the full downstream workflow: structured note entry into the EHR, prior auth submission, referral coordination, insurance verification, and patient record updates. Think about what 3 to 4 hours back per physician per day actually means for a 20-doctor practice. That's 60 to 80 hours of recovered clinical capacity every single day. That's seeing more patients without hiring more staff. That's your physicians leaving at 5pm instead of finishing charts at midnight. That's cutting the documentation-driven burnout that costs health systems $500,000 or more every time a physician walks out the door. And because Coasty is a computer use agent operating on-screen like a human, it works across your entire tech stack, EHR, payer portal, scheduling system, lab system, without a single custom integration.