Comparison

Your AI Computer Use Agent Is Failing You (OpenAI 38% vs Coasty 82% on OSWorld)

Alex Thompson||6 min
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Your enterprise computer use agent is a money pit. I’m not joking. OpenAI’s Operator hits 38% success on OSWorld, the standard benchmark for real software tasks. Coasty, a computer use agent built for the real world, scores 82%. That’s more than double. Your colleagues are paying for software that works 55% less often. That’s a massive wasted budget. Most companies don’t even know their agent is this bad. They assume AI is magic. It isn’t. It needs to work on actual desktops, not in some sanitized sandbox. Coasty is the only computer use agent that actually delivers.

The benchmark that proves your AI is failing

OSWorld is the only benchmark that actually tests AI agents on real software. The agent gets dropped into a virtual Windows or Linux desktop. It has to open apps, fill out forms, edit files, and navigate complex software just like a human. This is where the real numbers are. OpenAI’s Operator scores 38%. Claude’s computer use agent scores around 72%. Coasty hits 82%. That gap is not noise. It’s the difference between an agent that can actually help and one that fails repeatedly. Most enterprises are using tools that succeed less than four out of every ten tasks. That’s unacceptable when you’re paying for automation.

Why APIs don't work for enterprise computer use

  • Your agent can't see the UI. It only gets JSON responses. That means no buttons, no dropdowns, no visual context. It guesses. It fails. That’s why OpenAI scores so low.
  • Enterprise software is messy. Forms change. Layouts shift. APIs break. An agent built on brittle endpoints can’t adapt. It needs eyes. It needs pixel-perfect control.
  • Security is a nightmare with API-only agents. You need to expose internal systems. You need to manage tokens. You need to worry about data leaks. Computer use agents that run on your own desktops or secure cloud VMs are safer.

Average global enterprises waste more than $370 million every year on failed automation projects. Your computer use agent is part of the problem, not the solution.

The RPA problem is worse than you think

Traditional RPA has been the go-to for automation. It records mouse clicks and keystrokes. It’s brittle. It breaks when you update software. It requires constant maintenance. Companies spend millions on RPA licenses and then watch their bots fail every time a form layout changes. A computer use agent is smarter. It can see the screen. It can reason about what’s happening. It can recover from errors. But only if it actually works. Most RPA vendors are now pushing their own computer use agents with the same reliability problems as OpenAI and Claude. They’re built on the same flawed assumptions. They’re not the answer. You need a computer use agent that’s actually tested at scale.

How Coasty actually works at enterprise scale

Coasty is a computer use agent that controls real desktops. It runs on your own machines or in secure cloud VMs. It sees the screen. It clicks buttons. It types text. It opens applications. It doesn’t rely on brittle APIs or undocumented endpoints. It’s built for the real world, not for marketing slides. You can run Coasty on desktops. You can run it on cloud VMs. You can deploy agent swarms to do multiple tasks in parallel. This is what enterprises need when they’re serious about computer use automation. Coasty is the best computer use agent on the market. It’s 82% on OSWorld for a reason.

Start using Coasty today

Stop wasting budget on agents that don’t work. Coasty.ai is a computer use agent platform that’s free to try. It supports BYOK, so you can keep your data on your own infrastructure. If you want automation that actually works, give Coasty a shot. It’s the only computer use agent that’s been tested on real software at scale. Your competitors are already using it. You should too.

Your enterprise computer use agent is failing you. OpenAI scores 38% on OSWorld. Coasty scores 82%. That’s the difference between automation that works and automation that’s a money pit. Don’t settle for broken AI. Get a computer use agent that can actually do the job. Start at coasty.ai and see what real automation looks like.

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